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Connected Health Virtual Summit Sept 14-18 - free registration for nurses


Monday, September 14, 2020 at 6:00pm ET - Friday, September 18, 2020 at 9:00pm ET
This event has ended.



Telehealth, telemedicine, providing virtual care...


Multiple - see below

Additional Information

The Coronavirus pandemic has left an indelible mark on the healthcare industry with organizations having to rethink approaches to traditional care delivery. In order to succeed in a new care paradigm, providers and payers must now work together to balance a COVID-19 response with the ongoing need to enable access to primary, specialty and other care services.
Attend the Connected Health Virtual Summit, hosted by mHealthIntelligence and PatientEngagementHIT, part of the Xtelligent Healthcare Media Network to learn about the key areas healthcare professionals need to address in order to succeed in the current and post-COVID world.
*We invite all healthcare professionals to attend free of charge. This includes employees of major hospitals, physician practices, outpatient centers, ACOs, and skilled nursing facilities; as well as those who work for payers, insurance companies and MCOs

This event will focus on the key areas healthcare professionals need to address in order to succeed in the current and post-COVID world. Attend this Summit and you will be able to: 

  • Understand the ways in which to provide better value and quality of care
  • Advance the delivery of a more patient-focused, accessible, cost-effective and personalized healthcare experience
  • Create new workflows to coordinate with patients and services delivered outside the hospital, office or clinic
  • Harness new technologies and concepts to deliver value-based care that improves workflows and patient outcomes
  • Improve patient satisfaction and revenue capture while reducing costs
  • Leverage telehealth to improve access to care despite restrictive federal and state regulations
  • Ease workloads for overworked staff
  • Adapt school-based telehealth programs to meet new and emerging needs for students
  • Discuss critical issues facing today’s rural healthcare community and how telehealth will optimize workflow
  • Learn how hospitals are partnering with EMS providers to boost population and community health initiatives and reduce ED crowding

We invite all payers and providers to attend free of charge. This includes employees of major hospitals, physician practices, outpatient centers, ACOs, federal/state/public health agencies and skilled nursing facilities; as well as those who work for payers, insurance companies and MCOs. We invite you to listen live, ask questions, and collaborate in our virtual environment.

Monday September 14, 2020

The Paradigm Shift in Healthcare — Learning to Live in Tomorrow's Future

Healthcare leaders face a growing litany of challenges in this unprecedented environment. This paradigm shift has impacted every industry at an unprecedented pace — and healthcare is no different. As patient expectations and demands increase and evolve, so do the associated care delivery strategies. Understanding the ways in which to provide better value and quality of care is paramount. And the convergence of care and an infusion of technology is an opportunity to rethink the healthcare delivery model. In this session we will:

  • Review these challenges and how we can work together to advance the delivery of a more patient-focused, accessible, cost-effective, and personalized healthcare experience.
  • Discuss where change can come from; personalization, expanded access, value-based care, technology adoption, empowerment to self-manage or advancing the use of predictive data for decision-making, etc.

Robert Budman, MD, MBA, CDI-P
Chief Medical Information Officer
Nuance Communications, Inc.

Keynote: Adopting a New Workflow for Effective Care Delivery

As healthcare providers adapt to new standards of care necessitated by recent events, they’re creating new workflows to deal with patients and services delivered outside the hospital, office or clinic. They’re using connected health tools and ideas to move care to the patient, rather than vice versa. In this keynote, Dr. Hollander explains how a leading health system has harnessed new technologies and concepts to deliver value-based care that improves workflows and improves outcomes. 

Judd E. Hollander, MD
Senior Vice President for Healthcare Delivery Innovation, TJU; Associate Dean for Strategic Health Initiatives, Sidney Kimmel Medical College; Vice Chair for Finance and Healthcare Enterprises, Department of Emergency Medicine,
Thomas Jefferson University

Tuesday September 15, 2020

Panel: Virtual Patient Access: Enabling Your New Patient Registrar

Patients are your new registrar. Are you ready? Join a panel of hospital and healthcare leaders for insights on why delivering a virtual patient experience is not only a win for patients and hospitals but is critical to optimizing the revenue cycle. Our experts will examine how COVID-19 accelerated patient demand for digital access to healthcare and how that engagement makes patients your new registrars.

In this roundtable, panelists will discuss consumer expectations for digital engagement and how deploying virtual patient access tools enables patients to become hospitals’ new registrars, making them a critical participant in your revenue cycle.

This panel will discuss:

  • Providing a simple, secure digital experience gives healthcare consumers the tools they want and enables them to safely engage with their care while increasing net patient revenue
  • Embracing patients as your new registrars and offering virtual patient access tools is critical to optimizing your revenue cycle, preventing denials, and obtaining maximum payment
  • Moving to online patient self-registration, out-of-pocket cost estimation and digital communications improves patient loyalty, promotes your brand, and attracts and retains patients
  • Offering tools like online registration; out-of-pocket cost estimation and payment; and secure messaging, reminders and digital forms improves patient satisfaction and revenue capture, while reducing costs  

Clint Jones, CHFP
Vice President, Business Development

Michelle Fox, DBA, MHA, CHAM
NAHAM Board President Director Revenue Operations Patient Access
Health First, Inc.

David Ralston
Assistant Vice President Revenue Cycle
Jackson Hospital

Valerie Barckhoff
Windham Brannon

Panel: Using Telehealth to Advance Care Management and Coordination in Federally Qualified Health Centers (FQHCs)

Federally Qualified Health Centers (FQHCs) are entrusted with handling the healthcare needs of underserved populations across the country, and many have been using telehealth to improve access despite restrictive federal and state regulations. While the COVID-19 crisis has eased the rules on telehealth coverage, it’s also putting pressure on FQHCs to improve access to care for a growing population, especially as the economic downturn has pushed more people out of work and off insurance. This panel discussion focuses on how FQHCs have used telehealth to improve care, what they’re doing to expand their connected health platform, and how they’re planning for the future.

This panel will discuss:

  • Understand what FQHCs can and can not do with telehealth, based on current state and federal regulations
  • Learn from those in the trenches on how to make telehealth work, both in improving care and easing workloads for often-overworked staff
  • How to research and develop sustainable and scalable connected health services in light of the changing regulatory and policy landscape

Christina Severin
President and CEO
Community Care Cooperative (C3)

Neil Calman, MD
President and CEO
Institute for Family Health

Christina R. Quinlan
Christina Rose Consulting Group

Panel: The Expanding Role of Telehealth in Home Health Care

With the COVID-19 pandemic emphasizing the shift to home-based care, home health care providers are looking to take advantage of the opportunity by adopting new telehealth tools and services. This panel session discusses how telehealth improves care management and coordination, what barriers these care provides face, and what the future holds for telehealth in the home setting.

This panel will discuss:

  • What connected health platforms are now in use in home health care
  • A rundown of the regulatory and policy-based challenges now facing home health providers
  • A blueprint for creating a home health care program that incorporates telehealth

William A. Dombi, Esq.
National Association for Home Care & Hospice (NAHC)

Patty Upham
Vice President of Clinical Services
Health Recovery Solutions (HRS)

Wednesday September 16, 2020

Planning for the Road Ahead Through Virtual Care Transformation

The need to build out a comprehensive virtual health environment has accelerated in today’s healthcare environment as organizations work to balance clinical and business agility requirements. The best practices that Sentara Healthcare deployed for their digital transformation enabled the organization to quickly transition to a virtual workforce when the need arose. Through strategic investments in essential infrastructure solutions, Sentara was able to advance secure clinical mobility to serve their patients without disruption under challenging circumstances.

Attend this session to learn: 

  • The need for secure virtual care is quickly changing current healthcare operational models
  • Advancements in Sentara’s data management capabilities coupled with remote care delivery technologies are enabling new virtual health workflows, including preventative care, virtual inpatient monitoring and remote chronic care management
  • Sentara’s implementation of a mobile workforce using multi-cloud solutions has enabled clinical and business staff to work across different locations while keeping patient data secure

David Dimond,
Healthcare Chief Innovation Officer
Dell Technologies

Matthew Douglas
Chief Enterprise Architect
Sentara Healthcare

Keynote: From TWITR to CATR: Moving a School-Based Telemental Health Platform to Scalable Dimensions

In the wake of a series of national school shootings, officials in Texas developed a school-based telemental health program that identifies at-risk students and gets them in front of virtual counselors when and where they’re needed. In this session, Dr. Wakefield explains how the program was launched, the benchmarks being used to prove engagement and success, and how the program is sustained and scaled to schools across the state.

Sarah Mallard Wakefield, MD
Chair, Department of Psychiatry Director of Child and Adolescent Psychiatry Services
Texas Tech University Health Sciences Center

Panel: School-Based Telehealth: Moving Beyond the Primary Care Model

With schools either returning to in-person teaching or a hybrid in-person and virtual platform this fall, officials are looking to adapt school-based telehealth programs to meet new and emerging needs, such as behavioral health, chronic care management, substance abuse counseling and access to specialist services. This panel explores how the traditional school-based model of delivering primary and non-urgent care is evolving to address these new needs and improve student access to care and health.

This panel will discuss:

  • How traditional school-based telehealth programs are evolving to meet new needs
  • Examples of new services that can be delivered to students via telehealth
  • A blueprint for designing an effective and nimble telehealth platform that addresses in-person and virtual care

Steve North, MD, MPH
Medical Director
Center for Rural Health Innovation

Tamara Perry
Senior Director of Operations - Virtual Health and Innovation
Children's Health System of Dallas

Thursday September 17, 2020

Optimizing Telehealth with AI-Powered Technologies to Simplify Documentation Workflow

During challenging times, it could be argued that rural organizations are the most vulnerable in healthcare. Rural healthcare providers are striving to provide high quality care amid declining populations, physician shortages, lack of access to technology and higher unemployment rates than urban and suburban communities. This session will discuss critical issues facing today’s rural healthcare community and why effective telehealth technologies are important for the future of your hospital. This session will include:

  • How to optimize telehealth workflow using ambient clinical intelligence and the importance of a reliable, secure environment to provide high-quality care when using these technologies.
  • How to conduct a successful telehealth visit or consult using ambient speech and ensuring a high-quality note output

Jared Pelo, MD, FACEP
Chief Medical Information Officer of Ambient Clinical Intelligence, Healthcare
Nuance Communications, Inc.

Panel: Telehealth and 911 Triage: How Hospitals are Partnering with EMS Providers to Boost Population and Community Health Initiatives and Reduce ED Crowding

During the height of the COVID-19 pandemic, health systems partnered with EMT and ambulance services to use telehealth and mHealth to triage 911 calls, reducing the strain on hospitals and working to push care into the home. Now these Mobile Integrated Health (MIH) and Community Paramedicine programs are being repurposed to address not only coronavirus cases, but population and community health concerns that will be there long after the pandemic.

This panel will discuss:

  • Understand how home Mobile Integrated Health programs were designed and developed prior to the pandemic
  • How these programs were developed into tele-triage services; and
  • A blueprint for developing an MIH or Community Paramedicine program that addresses future community healthcare needs

Jonathan D. Washko, MBA, FACPE, NRP, AEMD
Assistant Vice President - Prehospital Innovation Center for EMS | SkyHealth | Centralized Transfer Center | Emergency Telehealth Center
Northwell Health

Matt Zavadsky, MS-HSA, NREMT
Chief Strategic Integration Officer
MedStar Mobile Healthcare

Michael G. Gonzalez, MD, FACEP, FAAEM
Associate Medical Director (MD-6) Director, Project ETHAN
Houston Fire Deparment/EMS

Panel: Developing a Project ECHO Telemedicine Program to Improve Rural Outreach and Care

Project ECHO, the ground-breaking telemedicine platform designed to give rural providers access to education, resources and peer support, saw some good use during the COVID-19 pandemic. How is such a program launched? What issues can it address and who benefits? And more importantly, how will it be used in a post-pandemic healthcare landscape?

This panel will discuss:

  • A primer on how a typical Project ECHO program is developed
  • Advice on how to choose the right technology, participants and educational guidelines
  • Tips for launching or amending a program to address pandemic and post-pandemic health concerns

Victoria Myers
Distance Learning Coordinator
Denver Prevention Training Center

Rachel Mutrux
Senior Program Director
Missouri Telehealth Network

Friday September 18, 2020

​The Role of Telehealth and Remote Patient Monitoring in Chronic Care Management

Remote patient monitoring (RPM) has been proven to be a valuable asset and innovative application to Chronic Care Management (CCM). During this session, the speakers will discuss the use cases of RPM in CCM specifically, diving into how RPM can help enhance patient care, decrease costs, improve patient adherence, and increase communication between the provider and patient. They’ll share program examples from health systems across the country and will discuss both challenges and successes of these existing programs.

Key Takeaways:

  • Understanding of the value of telehealth and RPM in CCM
  • Knowledge on how to plan, launch and scale a CCM program
  • Insight into reimbursement opportunities for telehealth and CCM

Jarrett Bauer
CEO and Founder
Health Recovery Solutions (HRS)

Nolan Santosa
Vice President of Client Success
Health Recovery Solutions (HRS)

Keynote: Long-Term Care/Post-Acute Care in a COVID World

The pandemic has led to the rapid expansion of virtual care to enable long-term/post-care care delivery at Partners Continuing Care. Learn how the organization is leveraging telehealth, remote patient monitoring, and other online services to provide patients with high-quality rehabilitation medicine and outpatient therapy services.

John Campbell, CHCIO
Chief Information Officer
Partners Continuing Care